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Payments Processing

Phonologies Payment Bot offers a self-service interface to collect payments on the phone. It identifies your customer, capture card or payment information, and authenticates the payment to complete the transaction. As a customer, you chose a payment processor, select a call flow, publish your phone number AND go live. Give your customer the option of making a payment on the phone at a time convenient to them, or at instances when they do not have reliable Internet access, ensuring you get better payment fulfillment.

  • Deliver contactless payments 24x7.
  • Multi-lingual payments system.
  • PCI DSS Level 1 compliant.
  • Call transfer on user request or failures.

SOLUTIONS

  • Intelligent Assistant
  • Call Routing AI
  • Outbound & Dispatch
  • Payment Processing
  • Survey & Polling
  • Prescription Refill

DEPLOYMENT

  • Self Managed
  • Managed Solution
  • Managed Infra

CASE STUDIES

  • Pharmacy Chain reduces churn
  • Avaya Aura uses Oktopous™
  • Helpdesk Services Automation

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