Our Intelligent Assistant can give you:
More human-like conversational IVR
Personalized interaction with better call routing capability
Improved customer experiences
Improved Call Automation and Completion
Better Contact Centre efficiency and TCO
Phonologies Intelligent Assistant uses Natural Language based speech recognition allowing callers to speak freely at their own pace and in their own words. It works hard to capture the caller's intent by analyzing data (caller ID, location, time of the day) to create AI powered personalized experiences - thereby increasing utilization and success.