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Related Technologies

  • Phonologies Voice Notifier:
  • The Voice Notifier is an automated 'telephone system' that can initiate calls to a cellular, landline, or IP phone. On answer, a message is played back to that recipient of the call. Voice Notifier is designed to be used for voice notifications, alerts and reminder messages. It has been designed to interface with a range of third party CRM systems that require extensive outbound calling capabilities. Examples of voice notification messages are:
    - Bill and Credit Card payment reminders
    - Customer Surveys
    - Voicemail delivery
    - Tele-marketing
    - Parcel delivery alerts
    - School truancy alerts
    - Political campaigning

  • Answering Machine Detector:
  • A software technology that can distinguish between Human and Machine with great accuracy (95%). A proprietary technology algorithm developed and enhanced over a period of time and is more effective than industry solutions from leading technology vendors. During the setup of a call Answering Machine Detector notifies the media server whether the called party is an Answering Machine, PBX Auto Attendant or a Human, allowing the Media Server to take necessary action (leave message, playback message, go to an extension, hang-up etc.) to interact with the called party.

  • Phonologies Conferencing Server:
  • A software based audio conferencing mixer that is capable of handling hundreds of full/half duplex audio streams. It offers considerable cost and scalability advantages over hardware based conferencing boards. Conferencing Server enables facilities like: fully automated conference setup, floor control, conference management etc. Users can setup various conference types like - reserved, ad-hoc, system initiated setup, meet-me etc.

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