November 20, 2013

Phonologies to showcase SmartM Care @ PuneConnect (November 23rd, 2013):

Phonologies confirms participation at PuneConnect 2013, the annual event to showcase innovative startups, on 23rd November 2013.

Pune, India, on November 20, 2013, With rapid growth in smart phone adoption, more and more users are willing to use the mobile channel for quick service and a better interaction experience. Smartphones have the ability to give these contact center agents a panoramic view of customer history, geo-location, social profile and other contextual information before connecting them with them, but complex development environments and platforms prevent enterprises from exploiting the true capabilities of these smart phones and link them to customer care.

SmartM Care allows enterprises to rapidly create mobile applications, link them to backend systems, CRM and contact center ACDs via an intuitive XML based deployment architecture that focuses on the enterprise needs.

Phonologies will be exhibiting SmartM Care Mobile Platform at PuneConnect 2013, the annual event to showcase innovative startups, on 23rd November 2013. Attendees can visit Phonologies booth to learn how the SmartM Care Platform integrates with leading CRM and ACD platforms in addition to Phonologies own self-service IVR platform to improve customer interaction. Prashant Lamba, Co-founder of Phonologies was quoted saying, "Our selection for participation in PuneConnect 2013 shows our support and belief in open standards which promise quality, reliability, flexibility, lower cost and an end to vendor lock-in".

For more information about the SmartM Care Mobile Platform, please visit http://www.phonologies.com/smartm_care.php or contact us via email.

About Phonologies
Phonologies is a provider of cloud based platforms to 'voice enable' business processes by cost effectively deploying telephony, speech IVR and other types of applications within the contact center and enterprise domains. Our 'software-only' technologies are easy to plug-in to business processes and implement open standards that are flexible and easy to manage. Our flagship product, Oktopous(TM) powers over 15 million calls worldwide daily. Phonologies was established in 2001 and operates from Mumbai, Pune and Hyderabad, India with global clients. For more information on Phonologies, visit http://www.phonologies.com

About PuneConnect 2013
PuneConnect is an annual event to connect established Pune companies with the innovative startups on their doorstep. Startups from Pune and nearby areas are invited to submit their pitches to PuneConnect. PuneConnect is an initiative of Software Exporters Association of Pune, PuneStartups.org, PuneTech, TiE Pune, MCCIA Pune, NASSCOM and Hinjewadi Industries Association. For more information, visit http://www.puneconnect.com

Contact Information:
Press Releases @ Phonologies
Email: Info@Phonologies.com
Phonologies (India) Private Limited
Ph: +91.20.64010707




Meet us at

Phonologies will be showcasing SmartM Care at PuneConnect 2013, the annual event to connect established Pune companies with the innovative startups. PuneConnect is an initiative of Software Exporters Association of Pune, PuneStartups.org, PuneTech, TiE Pune, MCCIA Pune, NASSCOM and Hinjewadi Industries Association.


 

Phonologies (India) on LinkedIn ©2001-2013 Phonologies (India) Private Limited. All Rights Reserved
Privacy Policy